TOP ASKED QUESTIONS

FAQs category

How do I get started with ZonBase?
Getting started with ZonBase is not difficult. You can start with our 7-day free trial and then proceed to subscribe to any of our paid plans. This way, you...
Mon, 15 Aug, 2022 at 11:46 PM
How long is the free trial and what do I get?
The free trial lasts for 7 days and you get limited access to our most popular tools. 10 searches in the Zonbase Chrome extension 10 searches in Zon...
Mon, 15 Aug, 2022 at 11:50 PM
How much do I need to get started?
You do not have to make any upfront financial investment to use our tools. You can start with our free trial and then upgrade to a paid plan that suits your...
Mon, 15 Aug, 2022 at 11:51 PM
Can I access the one-off services on your regular plans?
Our one-off services cannot be accessed on the free trial or regular paid plans. Our one-off services are priced differently, so to determine how much you n...
Mon, 15 Aug, 2022 at 11:51 PM
What discounts can I get?
We do not offer discounts on any of our plans and services. However, we offer a 7-day free trial and our annual plans are heavily discounted so you can save...
Mon, 15 Aug, 2022 at 11:52 PM
Why do I have to enter my credit card information when signing up for a free trial?
Your credit card will not be charged during the free trial. However, if you fail to cancel your free trial account before the expiration of your free trial,...
Mon, 15 Aug, 2022 at 11:52 PM
How do I choose a plan?
It’s best to choose a plan based on your business needs and the features you’d like to access. However, we understand that it may be difficult to choose a p...
Mon, 15 Aug, 2022 at 11:53 PM
I was charged after 7 days? I did not approve the purchase.
Our system will auto-charge you once your trial period ends. But we have a cancellation button under My profile- Subscription if you do not wish to continue...
Mon, 15 Aug, 2022 at 11:53 PM
I am having trouble with the checkout and payment process. My payment failed.
You need to contact the bank that issued your card. Here are other possible reasons for a failed payment: Incorrect credit card number or expiration dat...
Mon, 15 Aug, 2022 at 11:54 PM
I paid for an annual subscription on the standard plan without a discount code but I wanted to sign up for an annual subscription on the legendary plan and apply my code. What should I do?
Issues with your plans or subscriptions can be resolved by contacting our customer support at support@zonbase.com. Our customer service representatives will...
Mon, 15 Aug, 2022 at 11:54 PM