Begin creating a removal order from either the Manage Inventory page, Remove Unfulfillable Inventory page, Fix stranded inventory page, or the Recommended Removal report. 


1. Do one of the following:

  • Manage Inventory page, you can select any inventory that you want to remove and then select Create removal order from the Action on the selected drop-down list.



  • Recommended Removal report includes only inventory that would be subject to upcoming long-term storage fees. Click Begin removal process. If Begin removal process does not appear, you do not have any inventory that we recommend you remove.

  • Remove Unfulfillable Inventory page, select the items you want to remove, and then select Create removal order from the Action on selected drop-down list.

  • Fix stranded inventory page includes all inventory in the fulfillment center that does not have a listing offer. Select the items you want to remove, and then select Create removal order from the Action on selected drop-down list.


Tip: If the recommended removal list is more than one page, create a separate removal order for each page.


2. On the Create removal order page, under Method of removal, do one of the following:

  • Select Ship-to address to have your inventory returned to your designated recipient—for example, your own warehouse, the manufacturer, or a recycling center. Enter the address where you want the inventory shipped.

  • Select Dispose of to have your inventory disposed of at the fulfillment center.

 

 3. For Set order ID, do one of the following:

  • Enter a custom order ID.

  • Leave the field blank and an order ID will be created.

 

Tip: Save your removal order ID for tracking purposes.

 

 4. Under Product details, you will see the details of the selected items. To add inventory to the list, enter a title, MSKU, ASIN, or FNSKU in the Search and add items text box at the bottom of the page and click Search. Select the products you want to remove, and click Add selected.

 

 5. Under Fulfillable quantity for removal, enter the number of fulfillable units to remove. This quantity cannot be greater than the total quantity available for removal.

 

 6. Under Unfulfillable quantity for removal, enter the number of unfulfillable units to remove. This quantity cannot be greater than the total quantity available for removal.

 

 7. Under Fulfillable quantity and Unfulfillable quantity, review the total inventory, total inventory available for removal, and total inventory not available for removal.

 

Note: Under Total inventory not available for removal, click Legend to see the reason codes and a brief description of why inventory is not available for removal.

 

 8. Check the product details to ensure the items listed are the ones you want to be removed. To change the items to be removed, click Add or Delete. 

 

 9. Click Review. Review the order ID, method of removal, ship-to address, and the details of the selected items for removal.

 

 10. Click Confirm to complete the removal order. If you decide not to complete the removal order, click Cancel order.

A pop-up message that reads, “Removal order has been placed” indicates your removal order submission has been successful.

 

Important: Removal order for disposal - items will not be returned as these will be disposed and any reimbursement will not be processed.